Always use the deposit method shown in the Cantina UI (Stripe is preferred). Deposits sent outside that flow (wrong network, wrong token, exchange withdrawal to an old address, or an old deposit address) are not auto-credited and need manual recovery.
If a Stripe payment fails or stays pending, open a ticket before retrying. Include username, program, finding, amount, and any Stripe / tx reference.
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Related searches: deposit not credited, refund missing, deposit disappeared, stripe refund.
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