Open the finding on Cantina. Set it to Disputed (use the Dispute button when it is available) and add your technical argument there.
Only findings in Disputed status are eligible for bounty mediation. A support ticket does not start mediation.
If no Dispute option is shown, the review cycle for that submission is complete from the platform side.
If a finding stays disputed with no movement for more than 15 days, contact support again.
Related searches: dispute finding, appeal decision, finding mediation, contest severity, classification dispute, severity dispute, formal dispute, dispute request.
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