Where should I look before opening a ticket?

Created by Arjun Rao, Modified on Thu, 20 Aug at 7:16 AM by Arjun Rao

Check these first. Most questions are answered without a ticket:

  1. Your Cantina account at cantina.xyz (finding status, payments, KYC, wallet, program pages)
  2. Cantina Docs for product how-tos
  3. This Support Knowledge Base (search with the words from your problem)

Open a ticket only if those do not cover it, or if something is still wrong after you followed the documented steps.

Related searches: before opening a ticket, check docs, cantina docs, self help, find answers, knowledge base search, https://docs.cantina.security, https://cantina.xyz, product documentation, how to use cantina.

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